BUSINESS DEVELOPMENT

The Business Development Programme is designed to develop a competitive strategy and Action Plan for your business.

The programme is tailored to the outcome of our Planning Session, bearing in mind the level of profit improvement potential identified and your own personal and business goals.

We start with a full-day Planning Session with the owners and managers of the business to: Identify your core business strengths and weaknesses. Identify the opportunities that are there to be exploited. Work on a mission statement for the business. Set up an agenda for the work to be done.

1. We work with your customers to identify their key frustrations with your business.
2. We work with you to develop a business model that supports the needs of your customers.
3. We meet with your team to identify where systems and processes within your business can be improved.
4. Performance standards are developed in relation to your key systems and processes.
5. We will help you systematise key processes and develop an Operating Plan.
6. We work with you to develop a financial plan.
7. We work with you to develop a Marketing Plan.
8. We will help you design and implement a Management Control Plan based on specific Key Performance Indicators so together we can monitor the performance of your business on an ongoing basis.

 

	We will act honestly and with integrity in everything we do for you and with you.
	We will respect absolutely the confidentiality of our working relationship.
	We will return your phone calls within 24 hours, even when we are out of the office. When your primary contact is on vacation, we will advise you in advance and arrange for another person in our firm to look after your inquiries.
	We will meet the deadlines we set with you or we will advise you in advance of our inability to do so for reasons absolutely outside our control.