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AOL Password Cropping Scams
The PPC team discovers yet another scam to rob
AOLers of their ID and password. David Dorn spills the beans
There is an ongoing campaign in some quarters to
steal user IDs (Screen names) and passwords for nefarious purposes,
and, ever so often another twist on the same theme crops up.
Despite the powers that be constantly reminding us
all that AOL will never ask for your password, though, enough
AOLers fall for the tricks that the thieves use and part with their
precious details. The latest scam is even more invidious than usual
– it does its best to grab the Master screen name’s
details, thus giving its perpetrator access to all seven possible
screen names allied to that account.
So, how do you spot the latest scam?
Here’s what the email you might receive says:
Below
is the result of your feedback form.
It was submitted by
(TOSGeneral@aol.com) on Wednesday, September 5, 2001 at
23:25:22
-------------------------------------------------------
:
Dear Member:
We
have recently been receiving a startling amount of error logs in our
system regarding certain members' accounts, including yours. The
reason for this could range from abrupt disconnection's from AOL, or
technical difficulties. However, there is a possibility that the
errors present in our database have to do with unauthorized usage of
your account from others.
To
rule out the possibility of others having unauthorized access to
your account, it is required that you visit our online help area at
www.verify-aol.com for further assistance with this issue. If you
did not receive this on your primary screen name, it could be due to
your mailbox being full. Please have the billing contact or primary
screen name holder view this online area.
Failure
to comply with the above instructions will lead to the suspension of
your account, and prolonged investigation into this matter. We are
sorry to inconvenience your AOL experience, but this matter must be
dealt with immediately.
Please
click here to fix these problems
Sincerely,
John
Hatchman
AOL
Investigations Dept.
<a
href="aol://1223:3998/http://www.aol-verify.com/">AOL
Member Services </a>
You’ll notice that I’ve expanded the URLs that
it lists – but let’s go through it to show how you can recognise
this as a complete scam.
To begin with, why would you, as a user, get the
results of a form filled in by another user, unless you’d set the
form up in the first place?
Next, if AOL needs you to complete a form for any
reason, it won’t be at a web URL like www.verify-aol.com - it
would be at a normal AOL window – but, you’ll note from the
expanded URL (denoted by the <a href …> stuff above that the
perpetrator of this particular scam has tried to hide what he’s
doing by using an AOL style URL container – and that’s another
dead giveaway that this isn’t kosher.
Finally, AOL would never threaten suspension of an
account in this way – so there you have three dead giveaways that
this isn’t what it at first sight seems to be.
Investigation
We at PPC being curious sorts, though, I’ve been
and had a look at the site that does the password pinching, and have
actually managed to identify the perpetrator. He’s been clever, no
doubt, but a few minor misunderstandings of how HTML works on his
behalf let me get to the source code for the rip-off and discover
where the information goes to when anyone is daft enough to fill in
the form that’s contained there.
Naturally, we’ve forwarded all the details to
COSMAIL1 – the branch of AOL that deals with this kind of thing, so
I’d expect that the perpetrator will be stopped very soon.
In the meanwhile, please remember that under no
circumstances will AOL ever ask for your password, either by
email, a form or by any other method. If you do get spam or scam
mail, click here
(why not add it to your favourite places?)
Have your say - click here
David Dorn
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