Our approach to clients
	At CSW we foster an environment of teamwork, treating clients as people and not just tasks.  We aim to understand a client's needs in detail and whether those needs are basic or complex we bring a personalised and proactive style to our work for you delivering innovative and solutions based advice.
	Anybody setting out on a journey will usually plan their route and so individuals and businesses need to plan their route by developing a strategy.  It is our role as key professional advisers to assist you in developing that strategy.
	By making available to you the full range and benefit of our professional capabilities and experience we can become more involved in the decision making process as it relates to you financial matters and your strategic objectives.  We get to know you, your goals, objectives and aspirations for the future.  In order for us to provide you with the very best financial and business advice we need to be a part of your team.
	Day to day management of a client's affairs is co-ordinated by partners and each client is assigned a partner together with an assistant who is a qualified Chartered Accountant.  That way we can be sure to give you the cover and to deal with any queries that arise because there is always more than one person who has a thorough knowledge of your affairs.  Each partner is responsible for his group of clients and is available to give you advice.  There may be a time when you need specialist advice and it could be that the partner you deal with is just the right person to give you that advice.  Alternatively, it could be that we need to involve other specialists from within the firm.  If that's the case you will still discuss the matter with the partner you know who will then co-ordinate the involvement of any other specialists.  So in all your dealings with CSW you are talking to the person who knows you best.